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Proudly serving Brooklyn, NY and the surrounding area since 1991

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Customer Testimonials

Composite Score


Customer Service


Review Date: 07/18/2021 | Author: Vivian P.

Comments: would hire them again if necessary. Very good experience,

Review Date: 11/13/2020 | Author: Thomas C.


Review Date: 09/07/2020 | Author: Rosalinda C.

Comments: Very professional

Review Date: 09/01/2020 | Author: Barbara W.

Comments: Mr. T was very professional and explained the job that needed to be done with my roof. His staff were courteous as well. I will definitely call him agIn for my home improvements when needed.

Review Date: 08/18/2020 | Author: Galen C.

Comments: Prompt, took the time to explain, Iā m very happy with the work.

Review Date: 08/17/2020 | Author: Mary J.

Comments: Very helpful, quick, friendly, cost effective. Went the extra mile for me. Highly recommend them!

Review Date: 08/10/2020 | Author: Gisela W.

Comments: A small family run business. Very pleasant to work with. We had a leak emergency with the leader pipe and they came the same day and when the leak needed more fixing they came back and assured us that if we still had trouble after the next down pour they would be back until the problem is fully resolved.

Review Date: 07/30/2020 | Author: Clinton B.

Comments: TJ Roofing was so very responsive to my call for help, they were to get someone to my home and complete the work on the same afternoon. The servicemen provided a comprehensive explanation of the service being rendered and the were efficient in carrying out the work. Thank you TJ Roofing -

Review Date: 07/29/2020 | Author: Bamitale J.

Comments: He is a patient business man.

Review Date: 07/21/2020 | Author: Shirley J.

Comments: He was professional explain what needed to be and also answer any questions I had.

Review Date: 07/09/2020 | Author: Tanyka W.

Comments: They were prompt in responding to my request and very thorough in their service.

Review Date: 07/02/2020 | Author: Avi S.

Comments: They came exactly on time and worked diligently and did a beautiful job. We had no more leaks after they finished. I would highly recommend them

Review Date: 07/02/2020 | Author: Dolores B.

Comments: After I got the estimate there was an additional repair need He completed the additoonal Repair and did not increase the price Very happy with the job

Review Date: 06/19/2020 | Author: Antonio P.

Comments: These people are very accesible and reliable, they performed a quality work.

Review Date: 06/12/2020 | Author: Y F.

Comments: They are quick worker's. Self sufficient

Review Date: 06/09/2020 | Author: Hilda R.

Comments: very honest and good with their service and prices .

Review Date: 06/08/2020 | Author: Henry L.

Comments: Thomas and his crew arrived earlier than expected, but that was a non issue. Thomas was honest and straightforward with his estimates and recommendations on what was needed and what wasn't. Hit all the right buttons on what was best for me and not what was best for their wallet. I thought pricing was fair. Everyone was courteous, respectful, personable and the job was done within a few hours. I would highly recommend them for any roof repairs.

Review Date: 06/07/2020 | Author: Jay M.

Comments: I had a small issue with what I as done and mr Johnston addresses it and fixed it immediately. You can not ask for better customer service. Outstanding for all your roofing needs

Review Date: 06/04/2020 | Author: Edwards J.

Comments: Thomas was very professional and explained exactly what would be done. He arrived on time and completed the job within the time he estimated.

Review Date: 06/04/2020 | Author: Jennifer E.

Comments: They are punctual, efficient and neat

Review Date: 08/27/2019 | Author: Sheila O.

Comments: It was more expensive than I had planned but needed to be done

Review Date: 08/07/2019 | Author: Dot H.

Comments: Thomas was very professional and repaired and replaced damaged areas of my roof at a reasonable cost. He waterproofed my home and caulked vulnerable areas. I was impressed with the quality of the work performed and how quickly the job was completed. He was able to answer my call and provide same-day service; within two hours! I will definitely use him again if I need similar services and would refer him to friends and family.

Review Date: 05/21/2019 | Author: Aerica L.

Comments: Same day service, took 2 hours and did a better job than the previous company called 4 years ago. More than reasonable on the price.

Review Date: 05/09/2019 | Author: Keith S.

Comments: Their response was very quick, as was their ability to act quickly to provide repairs. Easy to work with. Only time will tell if the work in fact solved the source of the leak, but they were well-informed in their work and seemed confident they identified the problem. Only down side is roof workers trekked some sealant inside my house that I had to clean up.

Review Date: 05/08/2019 | Author: Ari Z.

Comments: On time and honest. We had a leak. They looked at our roof, identified a few potential causes, but nothing obvious. They were hesitant to charge us for any work because they weren't confident it would fix the leak. The work they did was extremely fairly.

Review Date: 04/16/2019 | Author: Alan J.

Comments: When I first met Mr. Johnston, he was on time and well prepared to handle all of my questions concerning my leaking roof. After examining the roof , we negotiated a fair price for the repairs. Since then, we have had several major thunderstorm were rain was pouring down and high winds. The job that Mr. Johnston and crew did was outstanding.....I am well satisfied.

Review Date: 11/20/2018 | Author: Bob K.

Comments: Very professional work, took pictures before and after, repairs were done well, clean up was excellent, workers were very pleasant. Definitely a good experience.

Review Date: 11/09/2018 | Author: Donna W.

Comments: Easy to work with. They fixed all the leaky part of my roof before all the crazy rains.

Review Date: 11/06/2018 | Author: Richard L.

Comments: The Thomas Johnston crew responded quickly to my request for an estimate. Their price was fair, they were able to do the job within a few days, and completed the entire project within one afternoon. They brought the A team and did a great job, including cleaning up after themselves. I would definitely recommend them to friends.

Review Date: 10/26/2018 | Author: Jeannette M.

Comments: Of the four roofers who assessed my leaking roof, Thomas Johnston's was the most sensible and reasonably priced. They were able to complete the agreed work the following day, and even replaced a missing slate which had not been part of the job at no extra charge. Friendly and professional.

Review Date: 10/24/2018 | Author: Larry F.

Comments: I received a call immediately after making a request on Home Advisor and they were able to come over that afternoon to make the necessary repairs to my roof and chimney. They are a very professi9onal and friendly team.

Review Date: 10/17/2018 | Author: Hodayah F.

Comments: I hired Thomas to repair a roof leak. He was able to see me quickly, within two weeks which is a miracle for a roofer at the moment given the heavy rains we've been having. Upon arrival, he correctly diagnosed the problem and was able to repair with his team on the same day. I had another roofer come out before Thomas but they were not able to accurately pinpoint the leak. Clean, honest, quick, and accurate. I would definitely recommend.

Review Date: 10/16/2018 | Author: Juaquin J.

Comments: Prompt, very professional and responsive. I'd been trying to get my leaky slate roof repaired for two months but everyone was too busy to fit me into their schedule. Thomas Johnston returned my call and scheduled me in to be serviced within a week. The price was a little more than I expected but his team did a great job repairing leaks, bad tiles, flashing, roof ridge, etc. - they went over my entire roof. I'm happy with the job and I will do business with Mr. Johnston again.

Review Date: 10/08/2018 | Author: Peter N.

Comments: After I talked to the contractor about the work they did last week, they agreed to go back to fix it and they did. Thank you for coming back out and getting the work done.

Review Date: 09/12/2018 | Author: Neal W.

Comments: The contractor was experienced and fair and provided excellent service.

Review Date: 08/15/2018 | Author: Risha W.

Comments: Very experience in the wood shake shingles

Review Date: 08/14/2018 | Author: Barbara M.

Comments: Very dependable, on time, polite and very professional.

Review Date: 08/13/2018 | Author: Joann C.

Comments: Thomas and his team were very responsive and did an excellent job. They called me within minutes after I submitted my search through Home Advisor. They were able to fit my repair earlier than scheduled. Very prompt, courtesy and also attentive to my problems. I was especially pleased that Mr. Johnston pointed out all the problems that could arise; I was glad to get that advise and was able to get it service without making another trip out. I am very happy with service. Thank you much!!!

Review Date: 08/11/2018 | Author: Lola J.

Comments: Very courtesy and attentive to my problem and pointed out all the problems that could arise, glad to get that advise and was able to get it service without making another trip out. Very happy with the service.

Review Date: 08/08/2018 | Author: Kevin C.

Comments: Thomas and his team were very responsive and did an excellent job. They called me within minutes after I submitted my search through Angie's List and Home Advisor. They were able to come out the next day to give me an estimate and, once we gave them the go ahead, they made the necessary repairs the same day. The crew was courteous, professional, and efficient. The repairs were made just before a series of storms came through the area and have held up well.

Review Date: 08/07/2018 | Author: Warren C.

Comments: I needed repair to the roof on a short notice because we would be traveling. The family oriented company came through with all hands on deck.

Review Date: 08/06/2018 | Author: My T.

Review Date: 08/06/2018 | Author: Ann E.

Comments: They were very professional. Got the work done in a timely fashion. Very personable people.

Review Date: 07/24/2018 | Author: Stephen T.

Comments: I'm very pleased with the professional service that Thomas Johnson's team did in installing a new roof overlay as agreed upon the following day after we met to receive an estimate/agreement was made. I'm very pleased with the work completed in one day. He completed the work as promised and the price was reasonable in comparison to other quotes that I received.

Review Date: 07/11/2018 | Author: William R.

Comments: Mr Johnston did a professional job with quality work. I actually hired him to do two jobs, both roofing and painting on an older structure. Each had difficult spots to take care of, but he described what he would do to address the problems, and took care of things as he said he would. This is what I want in a contractor.

Review Date: 06/25/2018 | Author: Marvin T.

Review Date: 06/25/2018 | Author: Thomas W.

Comments: They were very professional. They explained the job very well and he actually reviewed the work with me after it was completed.

Review Date: 06/22/2018 | Author: Patricia D.

Comments: Responsive and professional, would definitely hire again.

Review Date: 06/18/2018 | Author: Ron C.

Comments: Great family business, service and quality was excellent. Seem a bit pricey. We had a metal roof scraped, re-coated and they installed a rubber membrane to some low spots we had.

Review Date: 06/27/2017 | Author: Art S.

Comments: Mr. Johnston was prompt. He kept me informed during all phases of the project. I am very pleased with his work.

Review Date: 06/22/2017 | Author: Donovan D.

Comments: Very reliable. Men showed up early and did a great job. No mess afterwards, if there was one. Our patio looks great. We would highly recommend them.

Review Date: 05/15/2017 | Author: a Neighbor

Review Date: 04/13/2017 | Author: Shannon M.

Comments: Mr. Johnston was extremely polite, very accommodating, and honesy. I believe I paid a very fair price for what turned out to be emergency repairs. I've already set my calendar to call him when it's time for my roof maintenance.

Review Date: 04/11/2017 | Author: a Neighbor

Review Date: 11/07/2016 | Author: David D.

Comments: Very polite and well mannered.

Review Date: 10/13/2016 | Author: Roseann M.

Comments: Very prompt. Got the work done quickly and professionally. Very pleasant to work with.

Review Date: 09/23/2016 | Author: Craig J.

Comments: George Reid and his Brothers did a very good Job at making an old house look new. They are very curtious and friendly. These painters are someone you can trust they will do what they say they will Looking for a painter don't hesitate to call them, you won't be sorry

Review Date: 09/11/2016 | Author: Keith W.

Comments: They were prompt, efficient, courteous and did a very good job!

Review Date: 08/15/2016 | Author: Frank F.

Comments: They are very friendly and really neat. They went above and beyond just a roof and completed a lot of other work I needed in a matter of 2 days. Very pleased and I would use them again.

Review Date: 08/15/2016 | Author: a Neighbor

Comments: They did everything they said they were going to do with my satisfaction. Very personal and trustworthy. Highly recommended, real nice guys, and good service for a great price.

Review Date: 08/15/2016 | Author: a Neighbor

Comments: They are very timely and clean. Overall did a great job.

Review Date: 08/15/2016 | Author: John J.

Comments: He is a great contractor. I really like him and I will be hiring him back for my next job. He is the best with top quality product and work for a very fair price.